Privacy & Policy

given below describes how we treat user information that we collect on/via www.trueknock.org

Contact Information : We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address. We don’t share your information to anyone.

Payment & Billing Information : We might collect your name, billing email, mobile number, official phone number. We never collect your debit/credit card number and it’s expiry date on our website. Card info will be obtained and processed by payment gateway only.

Third Party Sites : If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. We are not responsible for these Third party sites.

1. Data Collection and Use
  • Types of Data Collected: Specifies the data collected from users, such as personal details (name, email), financial information, IP addresses, and location data. This section often clarifies if data is gathered actively (through forms) or passively (through cookies).
  • Purpose of Collection: Describes why data is collected, which might include personalizing user experiences, improving services, conducting marketing, or adhering to legal obligations.
2. Data Sharing and Disclosure
  • Third-Party Sharing: Corporations disclose any third-party sharing for purposes like payment processing, analytics, advertising, or legal compliance. The policy might include the names or categories of third-party vendors involved.
  • Legal Requirements: Outlines circumstances under which the company may share user data to comply with legal requests, protect against fraud, or ensure safety.
3. Data Retention and Deletion
  • Retention Periods: Details how long data is stored, which could range from a few months to several years, depending on regulatory or operational requirements.
  • Deletion Policies: Outlines how users can request data deletion, particularly relevant under laws like the GDPR, which includes “the right to be forgotten.”
4. User Rights and Choices
  • Access and Control: Explains how users can access, update, or delete their personal data.
  • Opt-out Options: Provides users with the ability to opt out of certain data processing activities, such as targeted advertising, email subscriptions, or third-party tracking.
5. Data Security
  • Security Measures: Describes the security practices in place to protect user data, including encryption, access controls, and regular security audits. This section reassures users of efforts to safeguard their data but also clarifies that absolute security cannot be guaranteed.
6. Cookies and Tracking Technologies
  • Types of Cookies Used: Outlines what cookies or tracking technologies (e.g., web beacons) are used and for what purposes, such as site analytics or personalized ads.
  • Cookie Management: Provides information on how users can manage cookie settings, often linking to a cookie preferences tool or browser instructions.
7. International Data Transfers
  • Cross-Border Data Movement: If data is transferred internationally, the policy explains how data protection laws are respected, possibly mentioning data processing agreements or reliance on international standards like the EU-US Privacy Shield.
8. Children’s Privacy
  • Age Restrictions: States if the service is not intended for children under a certain age (18) and describes any special protections if children’s data is inadvertently collected.
9. Policy Changes
  • Updates to Policy: Outlines the process for updating the privacy policy, often stating that significant changes will be communicated to users, sometimes with the option to review or accept them.
10. Contact Information
  • Support for Inquiries: Provides contact details for questions or concerns, usually including a designated email address or a link to a Contact.